Meeting/Event Information
Course 209 - Negotiating Effectively with a Diverse Clientele

April 15, 2026
8:00 PM - 5:00 PM
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CPS Energy HQ
500 McCullough Avenue
San Antonio, TX 78215
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This hybrid course is an intermediate level course that can be applied towards the SR/WA designation and the R/W-AMC, R/W-EC and R/W-NAC certifications. Topics include:
- Intercultural negotiations
- Intercultural competence
- Building relationships across cultures
- Intercultural communications
- Cultural dimensions comparison
- Language and culture
- Descriptive vs. interpretive statements
- Dimensions of diversity
INSTRUCTOR:
Wayne Wright, SR/WA, is a Senior Member of the IRWA with a Texas Real Estate Sales license. He holds a Bachelor of Science in Business Management with a minor in Political Science. He has over 22 years of real estate and related business experience including a concentration in contract administration, sales office management, and years negotiating directly with home and land owners. He currently works for Oncor Electric Delivery Company, LLC as a Senior Right of Way Representative. He specializes in land acquisitions and property sales throughout the State of Texas. As a Climb Certified Instructor, he looks to bring fresh energy to the IRWA course portfolio. He instructs by engaging attendees in the adult learning process by utilizing an advanced tool kit of great ideas and methodologies.
Chapter 39 sponsored course. Please click below to register.
Course 209 - Negotiating Effectively with a Diverse Clientele